Privacy Policy

 Effective Date: 1.1.24
Last Updated: 3.18.25

Horizon Elite Travel (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and communications.

When you use our services, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address.
• Booking Information: Travel preferences, passport details, trip details.
• Payment Information: Billing address, payment card details (processed securely through third-party payment processors).
• Communication Preferences: SMS and email consent, including opt-in and opt-out preferences.
• Website Usage Information: IP address, browser type, device information, and cookies (see our Cookie Policy for details).

We use your personal information to:

• Provide travel booking and concierge services.
• Process payments and confirmations.
• Communicate trip details, updates, and customer support.
• Send promotional offers and newsletters (with your explicit consent).
• Improve our website and personalize user experience.
• Comply with legal obligations and fraud prevention.

We do not sell or rent your personal information. We may share your information only in the following cases:

• Service Providers: With trusted travel suppliers (e.g., cruise lines, hotels, airlines) to fulfill your bookings.
• Legal Requirements: If required by law, legal process, or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or business restructuring.

SMS Consent Protection:

👉 Your SMS consent is not shared with third parties or affiliates for marketing purposes. We use SMS solely for transactional and customer service-related messages, such as booking confirmations and travel updates.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission is 100% secure.

• Opt-Out: You may unsubscribe from marketing emails at any time via the link provided in each message.
• SMS Consent Management: Reply "STOP" to opt out of SMS messages at any time.
• Access & Updates: You may request access, correction, or deletion of your personal data by contacting us at Trish@HorizonEliteTravel.net.

Our website uses cookies to enhance user experience and analyze site traffic. You can manage cookie preferences in your browser settings.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

If you have any questions about this Privacy Policy, contact us at:

📧 Email: trish@horizonelitetravel.net
📍 Address: 157A Broadway, Bangor, ME 04401
📞 Phone: (207) 430-1517

✔ This Privacy Policy is linked in the footer of every page on our website.
✔ It is also included on web forms near consent language for easy access.

By using our services, you consent to this Privacy Policy.